Frequently asked questions

We have the answer for that

Moniflo's services

Account opening

Buy and sell funds

Other investment issues

Security and data protection

Once I am eligible, how long will it take to receive my reward?

It can take up to 24 hours or one business day for your reward to appear in your account.

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Can I invest any amount to get my reward?

You must deposit at least €500 into your wallet and use these funds to make an investment.

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Can I choose the fund?

No, the funds are allocated to you at random.

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Can I sell the fund?

You can sell your fund, but you must keep the value of the rewarded fund in your account for 12 months.

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I did all the steps within the allotted time, but there was a problem

Contact support@moniflo.com and we will try to help you.

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What do I have to do to get my reward?

You must be a new Moniflo customer.
You must complete the registration and verify your identity (KYC).
You must top up your wallet with at least €500.
You must make an investment in the Moniflo app in a fund of your choice.
You must do all this within 14 days of installing the app.